The Vodafone Nkomopa (Product) starts on 16th December, 2016 at 00:00:01 GMT. This is a product of Ghana Telecommunications Company Limited (operating under the brand name Vodafone Ghana, and hereinafter referred to as “Vodafone”).


Acceptance of the Terms of Use

·        The following provisions define the terms and conditions (Terms and Conditions) governing the Product. By subscribing to the usage of this Product, the Customer shall be deemed to have consented and agreed to these Terms and Conditions and be bound accordingly.

·        All Customers warrant that they have read carefully and have understood fully these Terms and Conditions


Product Features

·        This Product allows you to make a call and pay for the first minute only. On the same call, Customers are not charged after the first minute.

·        Customers can talk for up to 60 minutes on-net or 3 minutes off-net.

·        The Customer must subscribe by registering for the Product at no charge whatsoever.

·        A Customer can register for this Product by dialling 511 (IVR – interactive voice response).

·        This offer has no expiry date and continues until a Customer deregisters or Vodafone terminates or suspends the offer or this service.

·        After successful registration, the Customer will receive an SMS welcoming him/her to the Product.

·        The Customer will still enjoy free night calls whiles on Nkomopa.

·        This Product is limited to prepaid mobile customers only.

·        Customers on this Product will be charged 20 pesewas per minute of call.

·        A day, by the definition of this products, starts from 4:30:01 am to 11:00:00

·        Calls, shall have a fair usage policy of up to 60 minutes on net or 3 minutes cross-net.

·        Customers get to unlock 50MB free for Facebook and WhatsApp only valid till midnight the same day after their 1st one minute call of the day

·        A Customer can deregister from the Product at any time by dialling 9090.

·        When a Customer deregisters from the Product, he/she shall continue to enjoy the service of the Vodafone Network on the default offer.

·        All the benefits of the Product will be lost upon deregistering from the Product.

·      A Customer can continue to subscribe for supporting offers such as Data Bundles, Blackberry bundles, International Bundles, SMS Bundles, Value Added Services and Roaming Bundles.

·        All IDD (international direct dialling) calls will be charged at the standard rate.

·       Once a Customer subscribes unto this Product, he/she cannot enjoy the benefits of any other Vodafone tariff plans (offer) at the same time. To enjoy any other Vodafone promotional offer, a Customer must deregister from this Product by dialling the direct code number of the desired new offer or unsubscribing by dialling the de-registration code number 9090 and then subscribing to the new offer.


Limitation of liability

·        Vodafone accepts no responsibility whatsoever for and without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control.

·        Vodafone reserves the right to suspend the Product temporarily or permanently for legal, regulatory and for operational reasons (e.g. for repairs, planned maintenance or upgrades) whenever it is deemed necessary. Vodafone undertakes where possible to restore the Product as soon as practicable after any temporary suspension period. Vodafone shall not be liable for any claims, losses or injuries whatsoever the Customer may suffer as a result any such suspension


Disclaimer of Warranties

·        Vodafone makes no warranty, implied or express, that any part of the Product will be uninterrupted and error-free.  

·        Neither Vodafone nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any Customer for participating in the Product.



·        Vodafone reserves the right to terminate, suspend, cancel or amend the offer and these Terms and Conditions at any time. Any changes will be posted online and shall be binding on a Customer.

·        In the event of dispute regarding the interpretation of the Terms and Conditions, conduct and all other matters relating to the offer the decision of Vodafone shall be final and without appeal.

·        These Terms and Conditions will remain in full force and effect while the offer lasts (not taking into account temporary suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades).

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ghana