Super Hour

Acceptance of the Terms of Use

The following provisions define the terms and conditions (Terms and Conditions) governing the Product. By subscribing to the usage of this Product, the Customer shall be deemed to have consented and agreed to these Terms and Conditions and be bound accordingly.

All Customers warrant that they have read carefully and have understood fully these Terms and Conditions


Product Features

This Product allows you to make as many on-net calls within an hour for only 30p.

Eligible hours for this offer are between 00:00GMT and 18:00GMT. This means a Customer can only subscribe to Super Hour anytime between these hours

The one hour allocation starts immediately after subscription. A Customer shall lose the benefit of the Product if no call is made within one hour after subscription.

A Customer can register for this Product by dialing *566# (USSD - Unstructured Supplementary Service Data) and following the prompts. The Customer is charged 30p upon subscription.

This Product has no expiry date and continues until a Customer deregisters or Vodafone terminates or suspends the running of the Product with notice to Customers.

After successful registration, the Customer will receive an SMS welcoming him/her to the Product.

The Product is a bolt-on offer i.e. a Customer who subscribes unto this Product, can still enjoy the benefits of any other Vodafone tariff plans (voice, data or integrated bundles)  at the same time.

This Product is limited to prepaid mobile customers.

A Customer can deregister from this Product by dialing *566# and following the prompts to deregister.

The Product is not auto renewable. Once one hour is exhausted, a Customer will have to subscribe to the Product again by dialing USSD short code *566#.

There is no limit to the number of times a Customer can subscribe to the Super Hour in a day so long as it is within the hours of 00:00 GMT and 18:00 GMT.

When a Customer deregisters from the Product, he/she shall continue to enjoy the service of the Vodafone Network on their main Vodafone offer as Super Hour is a bolt on.

All the benefits of the Product will be lost upon deregistering from the Product.

A Customer can continue to subscribe for supporting offers such as Data Bundles, Blackberry bundles, International Bundles, SMS Bundles, Value Added Services and Roaming Bundles.

All IDD (international direct dialing) calls will be charged at the standard rate.


Limitation of liability

Vodafone accepts no responsibility whatsoever for and without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control.

Vodafone reserves the right to suspend the Product temporarily or permanently for legal, regulatory and for operational reasons (e.g. for repairs, planned maintenance or upgrades) whenever it is deemed necessary. Vodafone undertakes where possible to restore the Product as soon as practicable after any temporary suspension period. Vodafone shall not be liable for any claims, losses or injuries whatsoever the Customer may suffer as a result any such suspension


Disclaimer of Warranties

Vodafone makes no warranty, implied or express, that any part of the Product will be uninterrupted and error-free. 

Neither Vodafone nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any Customer for participating in the Product.



Vodafone reserves the right to terminate, suspend, cancel or amend the offer and these Terms and Conditions at any time. Any changes will be posted online and shall be binding on a Customer.

In the event of dispute regarding the interpretation of the Terms and Conditions, conduct and all other matters relating to the offer the decision of Vodafone shall be final and without appeal.

These Terms and Conditions will remain in full force and effect while the offer lasts (not taking into account temporary suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades).

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ghana