How can I join the RED offer?
Any consumer mobile prepaid subscriber can get unto this offer by dialing *151*3# or *200#.
What channels can I use to subscribe to this offer?
You can use any of the channels below to subscribe to this offer;
USSD (*151*3#; *200#).
My Vodafone App.
Can I be on any other core offer?
No, all offers within this portfolio are core offers hence you cannot combine them with other core offers such as Vodafone X.
Can I purchase other prepaid bolt-on bundles such as Data, Voice bolt-ons and VAS?
Yes. In this case, you will first exhaust your bolt-on allocations before moving on to your Red allocations.
Will my bundle auto-renew?
You can choose the “one-time bundle option” or “auto renewal option” while purchasing the bundle.
How do I stop the Auto-renewal after purchase?
You can stop auto-renewal by accessing the *200# USSD menu, choose option 3 and choose the “Stop auto-renewal” option.
What is the subscription fee for this offer?
The subscription fees for these offers are GHs 1.08, GHs 2.15, GHs 5.40, GHs 10.75, GHs 21.50, GHs 27, GHs 54 and GHs 108. Each price comes with a different allocation and validity.
Can I deregister from this offer?
Yes, you can deregister by dialing *200# and choosing the ‘Deregister’ option.
Will my unused package rollover upon auto-renewal?
Yes, during auto-renewal, your unused data allocation will rollover. Voice minutes will however not be rolled over.
How do I check my balance?
You can check your bundle balance by dialing *124# or *126#.
Where can I get more information on these offers?
You can get more information on these by visiting our website (https://vodafone.com.gh/) or sending your queries via SMS to the short code 655 to reach our Call center.