Q1. What is the Vodafone Unlimited offer?
Ans: An offer that gives subscribers Unlimited Vodafone to Vodafone calls; 10p tariff per minute for off-net calls & a 10p per Megabyte tariff if customer browses Pay-As-You-GO (PAYG)
Q2. How can a customer join the offer?
Ans: A subscriber can only get unto this offer by dialling 480 or *480# and following the prompts to subscribe to either the daily or weekly offer. Subscribers can also subscribe through Vodafone’s Information Services short code *151#
Q3. What is the cost of registering for this offer?
Ans: There are two Unlimited Offers
Subscription fee to Unlimited Daily Offer is 49 pesewas and offer is valid for 24 hours.
Subscription fee to Unlimited Weekly Offer is GH?2.99 and offer is valid for 7 days.
Q4. What are the tariffs on this offer?
Q5. Can a customer deregister or if opt out of the offer?
Ans: Yes. By dialling 9090
Q6. Can a customer carry on any benefits on this offer when they opt out?
Ans: No. A customer who opts out and registers for any other offer loses all benefits that come with this offer.
Q7. Can a customer register for the offer again after opting out of it?
Q8. Can a customer on this offer subscribe to other data bundle offers?
Ans: Yes. A customer can still subscribe to data, blackberry, SMS and IDD bundles.
Q9. Can a customer enjoy this package along with other Vodafone main voice or integrated tariff plans?
Ans: No. Once you are on Vodafone Unlimited Daily or Weekly, you cannot concurrently enjoy the benefits of any other Vodafone tariff plans at the same time until you deregister from it.
Q10. Can this offer be auto renewed?
Ans: Yes. This offer is auto renewable. Customer at the point of purchase has a choice to opt in to auto renewal or not. For the daily offer, auto renewal happens after 24 hours of subscription and not at midnight.
Q11. Can I enjoy free night calls on this offer?
Ans: A customer on this Product is not eligible to enjoy free night calls as customer will continue enjoying free unlimited Vodafone to Vodafone calls during the free night period.