The Ideal total communications solution for every Family size

 

A family that stays connected sticks together.

The “me” factor gets worse everyday.

People are closer to their phones than family. We would rather interact with our devices than engage family members at the dinner table. Families need to stay connected every day wherever they are to remain as one. A break in communication in a family over a period of time estranges them.

Wondering how you can always keep the family connected at home and wherever they go? Worry no more! Switch to the Vodafone One Family Package now.

Vodafone One Family is total communications solution for the entire family, giving you broadband, voice minutes for your landline and mobile: voice & SMS allocations on up to 4 mobile devices. Vodafone one family is the first ever-converged prepaid service that allows customers to pair and share data from the broadband to up to four (4) mobile devices depending the selected package.

Vodafone One Family is an ideal package for any family size and ensures the full connectivity of the family, at home and on the go.

Package	Small	Medium	Large	Extra Large
Price	GHS 120	GHS 220	GHS 350	GHS 800
Broadband	30 GB	80 GB	300 GB	Unlimited Data
Landline	925 mins to call Vodafone numbers 90 mins to call other numbers 20 mins to call US, Canada and UK landlines Unlimited weekend calls to Vodafone numbers ( FUC applies )	3000 mins to call Vodafone numbers 120 mins to call other numbers 50 mins to call US, Canada and UK landlines Unlimited weekend calls to Vodafone numbers ( FUC applies )	5000 mins to call Vodafone numbers 150 mins to call other numbers 120 mins to call US, Canada and UK landlines Unlimited weekend calls to Vodafone numbers ( FUC applies )	Unlimited minutes to call Vodafone numbers 180 mins to call other numbers 150 mins to call US, Canada and UK landlines
Mobile	For only 1 Vodafone mobile number 1000 mins to call Vodafone numbers, 90mins to call other network numbers and 50 SMS Ability to move data from broadband to the attached Vodafone mobile number	For two (2) Vodafone mobile number 1000 mins to call Vodafone numbers, 90mins to call other network numbers and 50 SMS Ability to move data from broadband to the two (2) attached Vodafone mobile numbers	For three (3) Vodafone mobile number 1000 mins to call Vodafone numbers, 90mins to call other network numbers and 50 SMS Ability to move data from broadband to the three (3) attached Vodafone mobile numbers	For four (4) Vodafone mobile number 1000 mins to call Vodafone numbers, 90mins to call other network numbers and 50 SMS Ability to move data from broadband to the four (4) attached Vodafone mobile numbers

How to get started on Vodafone One Family

New customers can apply for fixed broadband/One Family using the following touchpoints:

• Walk in to any Retail Shop nationwide.
• Apply online by visiting https://fbb.vodafone.com.gh
• Sales Agents

Existing Customers can subscribe or upgrade their existing bundles using the channels below

1. Online: visit https://fbb.vodafone.com.gh/my-account.php (customers without accounts must register with a valid email address.)
2. Dial *900# on any Vodafone mobile number, select 4, 1 & follow through to request plan change

Alternatively, existing customers can visit the retail shop for assistance.

Terms and Conditions

1. Vodafone One Family is an “all-in-one” prepaid service giving you internet for the entire family, voice minutes for your landline and mobile: voice & SMS allocations for up to 4 mobile devices.
2. One family is a prepaid package with a validity period of 30days.
3. All existing and interested customers are eligible to upgrade or subscribe to the package at will.
4. To receive mobile allocations (SMS, minutes & data), customer must, pair mobile number(s) to Broadband via MyVodafone App or Self-care portal or dial *900# on any Vodafone mobile number, select 4, 2, & follow through to pair number(s)
5. Data from the broadband is shareable between only mobile number(s) that have been paired with broadband.
6. A fair usage policy applies to the amount of data that can be shared or moved from broadband, depending on selected plan.
7. Customer MUST manage mobile numbers to be paired via *900#, select 4, then proceed on any Vodafone mobile number or via MyVodafone App or self-care portal on fbb.vodafone.com.gh .
8. Only Fixed broadband allocations will rollover when service is renewed before expiry date. Other allocations on landline and mobile will NOT roll over. Customer would receive fresh allocations whenever bundle/package is renewed.
9. Customer can purchase supplementary/ add on bundles such as Mini bundles, Unlimited Weekend Bundle, Showtime Bundle and SOS.
10. Customers can suspend account at will within a period time- this must be reported at the retail shop.