Vodafone Cash Privacy Statement


Privacy Statement

Vodafone Cash takes the privacy of its customers seriously. We are committed to safeguarding your privacy while providing a personalized and valuable service.



This Privacy Statement explains the data processing practices of Vodafone Cash. If you have any requests concerning your personal information or any questions about these practices please contact our Privacy Officer by e-mail at compliance.gh@vodafone.com. We encourage you to periodically review this statement as it may change at any time at our sole discretion.


At Vodafone Cash we ensure that your personal data is processed fairly, lawfully and kept no longer than necessary. We process your data when it is necessary and relevant and not in an excessive manner.


In the event that you provide us with personal information for the purposes of registration, your privacy rights will be protected according to our stated policies and the stated privacy policies, which will be posted and available for your review at the time of purchase.


Information Collected

Personal information is collected by Vodafone Cash. We collect personally identifiable information about you (your “Data”) through:

The use of inquiry and registration forms.

The use of or registration with our products or services

The provision of your details to us either online or offline

The use of cookies on our webpage



Other elements of your Data that we collect may include:


Company name

Home, shipping and billing addresses, phone and fax number

Mobile telephone number

E-mail address

IP address and browser information

Market research data such as customer usage patterns

Use and Disclosure of Personal Information


We use your Data for purposes, which may include:

Providing our customers with a personalized service.

Processing orders, registrations and inquiries.

Conducting market research surveys.

Running competitions.

Measuring interest in and improving our website, products, and services.

Providing you with information about products and services we offer.


We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except;


  1. To the extent necessary to complete that order or to provide services where the outside party is acting on our behalf and has no independent right to use the information we provide (e.g. third-party shipping, business analytics, or customer support), or
  2. To improve service provision, develop new products and enhance our value proposition, or
  3. To successors in title to our business, or
  4. In accordance with legal and regulatory requirements, or
  5. As necessary, at Vodafone Cash’s sole discretion, to protect the perceived rights, safety and property of Vodafone Cash, users of our websites, and the public.


Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.


Security Policy

Vodafone Cash has appropriate measures in place to help ensure that our users’ Data is protected against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that criminals could find a way to thwart our security systems.


Transfer of Data

The Internet is a global environment. Using the Internet to collect and process Personal Data necessarily involves the transmission of Data on an international basis. When we collect personal information from you on our website, we comply with the international data protection laws and safeguards.


Your privacy rights

You have the right to access personal data we hold on you. You have the right to rectify or amend data we have collected on you. You have the right to lodge complaints at the Data Protection Commission where such concerns have not been addressed by the processor. You also have the right to withdraw consent given to us by you. We shall not process your personal data where you object to this being carried out and withdraw your consent. We may however not be able to fulfil our contractual obligations to you where your personal data is required after withdrawal of your consent.


You may reach out to the Data Protection Commission at https://www.dataprotection.org.gh/ if you feel your privacy rights have been violated.




Changes to this Policy

This Statement takes effect from 1 July 2017. From time to time we may make changes to this Privacy Statement to reflect any changes to our privacy practices in accordance with changes in legislation, best practice or website enhancements. We will notify you about material changes to this Privacy by placing a prominent notice on our website.